Barrier Breakers

211: Call of Duty

February 23, 2021 United Way of Central Maryland
Barrier Breakers
211: Call of Duty
Show Notes

COVID-19 has impacted our community in ways we never imagined--and calls to the 211 Maryland United Way Helpline have skyrocketed. Our 211 team members are not only living through the pandemic, they’re answering hundreds of calls from people who've lost their jobs, who can't pay their rent, who are suffering with mental health issues, and so much more. Working this way can cause secondary trauma—and it has taken a toll on our call specialists.  Join us to learn how our 211 team copes and what fuels their own personal call of duty to help others every day.